BRASS TECHNICS SYSTEMS manages all its processes in compliance with UNI EN ISO 9001 /2015.
Each single activity performed at BTS is defined and assigned to a person in charge who ensures its application. Communication is guaranteed by a well-organized IT network. The flow chart of all company activities enables immediate assessment of the system and provides an overview for planning updating efforts. Efficiency and continuity are ensured even in case of turnover.
BTS promotes teamwork and staff involvement in the company’s targets through meetings, training activities and informal events.
BTS considers continuous improvement in its effectiveness, technological update, reduction of waste and inefficiency, motivation and involvement of its staff and protection of the environment as strategic activities for its success. They are also crucial for ensuring and improving customer satisfaction. The Quality Management System is certified by TÜV Italy.